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Provide efficient administrative and clerical support to the HR department, ensuring accurate record‑keeping, smooth onboarding/offboarding, and compliance with organizational policies. Assist in recruitment, filing, employee communication, and basic HR reporting.
Recruitment & Onboarding Support
· Post job advertisements on designated platforms (social media, job portals, university pages).
· Screen incoming CVs against basic criteria and forward qualified applications to the HR Officer.
· Schedule interviews, tests, and panel meetings; send invitations and reminders.
· Prepare onboarding documents (contracts, confidentiality agreements, code of conduct, emergency contact form).
· Assist in conducting orientation sessions (logistics, document collection, system account setup).
2. Personnel File & Record Keeping
· Maintain physical and digital employee files (personnel folders, contracts, leave requests, performance reviews).
· Ensure all new hire documents are complete and filed within 3 working days of start date.
· Update the HR database (employee list, contract expiry tracker, leave balance tracker).
· Archive offboarded employee files as per internal retention policy.
3. Employee Lifecycle Administration
· Process requests for leave, certificates, and HR letters (experience, salary, Discharge).
· Track probation end dates and alert HR Officer for evaluation.
· Assist in preparing contract amendments and renewal letters.
· Support offboarding: collect company property, deactivate access, prepare final checklist.
4. HR Reporting & Compliance
· Generate simple HR reports (headcount, new hires, separations, leave balances) on a monthly basis.
· Assist in preparing documents for internal or donor audits.
· Keep confidentiality of all employee and organizational information.
5. General Administrative Support
· Answer general HR inquiries by phone, email, or in person (first point of contact for employees).
· Coordinate training logistics (room booking, attendance sheets, certificates).
· Order and maintain HR office supplies. methods, educational technologies, and subject matter knowledge.
Education Bachelor’s degree in Business Administration, HR, or related field (or equivalent experience).
Experience 0‑2 years in an administrative or HR support role (fresh graduates with strong motivation may be considered).
Language Fluency in Arabic (reading/writing). Working knowledge of English (read emails, simple correspondence).
Computer skills Proficient in Microsoft Office (Word, Excel, Outlook). Ability to use Google Forms, basic spreadsheets.
Personal attributes Highly organised, discreet, detail‑oriented, patient, service‑oriented, able to work under supervision.
Core Competencies
Attention to detail Accurately files documents, catches missing signatures, checks dates.
Confidentiality Understands the sensitive nature of HR data and protects it.
Time management Meets deadlines for filing, reporting, and responding to queries.
Communication Clear and respectful when dealing with employees, candidates, and managers.
Teamwork Supports HR Officer/Coordinator and collaborates with other departments.
Working Conditions & Reporting
Work environment: Office‑based (Damascus)
Hours: Full‑time, Sunday‑Thursday (flexibility may be required during peak recruitment periods).
Reporting line: HR Assistant → HR Officer → HR Coordinator.